Customer Service Administrator (Trainee Client Account Manager / Talent Attraction Advisor)
Would you thrive working in a fast-paced environment, supporting existing clients through a variety of phone-based, written communication and administrative tasks?
At JVP Group our services are in high demand and our client portfolio is growing at pace, so we’re expanding our team to help deliver effective solutions to our clients – employers across the UK.
You’ll receive comprehensive training, support, and encouragement to help you develop your career within our fast growing, dynamic business.
But it takes two to tango, so to succeed in this role you will need to bring tons of enthusiasm and determination to learn. You’ll also be:
If this sounds just like you, read on…
We are JVP Group, an award-winning job advertising and marketing company, supporting employers across the UK, helping them attract their own talent through comprehensive employer branded job advertising. We also provide time saving solutions such as recruitment technology, managed campaign applicant screening, and testing services. Our client portfolio is diverse and includes many well-known brands such as Chester Zoo, Rowlands Pharmacy, Arriva UK Trains, Moneypenny, and NSPCC, to name a few.
The Role – Customer Service Administrator
You’ll be working within a team orientated culture where strong communication is high on the agenda, helping each other to overcome challenges and celebrate successes.
The comprehensive training that you will benefit from will enable you to proactively support allocated existing clients (employers), helping them to efficiently attract and hire their own talent through our tailored job advertising and recruitment support solutions. You will achieve this by:
Once you develop knowledge and demonstrate a high standard of competency in the role, you will have the opportunity to progress to become a Talent Attraction Advisor, and this could be within less than 3 months if you apply yourself and excel at pace. The role will then also involve; gathering detail from clients and writing employer branded job adverts; and proactively phoning allocated existing clients to nurture relationships, and provide support and advice, ensuring each job advertising campaign leads to a hire.
You’ll need to be prepared to learn and put in the work, as it will be no stroll in the park – but you will be appreciated and well rewarded as you establish yourself in our growing business and contribute to achieving company goals. You’ll also benefit from:
As the Customer Service Administrator, you’ll be working at our prestigious offices located on the New Vision Business Park in St Asaph, conveniently situated near to the A55. Our facilities provide the space to think, the room to grow, and the technology to innovate. Our people are at the heart of everything that we do.